Night Audit

Use the Night Audit page to close the business day, to post room, tax, and other required processes, and to open the new business day.

The Night Audit report generates all guest reservations, including those with non-English characters in the First Name, Last Name, or Address fields. You can also run a Live Credit Card Comparison report from the printer drop-down menu. Historical Credit Card Comparison reports are also available from the drop-down list if reports are available.

Checklist sections

The page includes two sections listing the process steps required to complete the night audit.

Pre-check

The pre-check section indicates the status of whether a Close The Day operation can be run or not. Each item of the pre-check needs to have a Ready status to run a Close The Day.

If Time Check is not ready, a notification appears of the earliest date and time a Night Audit can run.
If Check Pending Departures is not ready, a notification appears with explanation.
1. Click Go To Guest Board to navigate to the Guest Board to extend the reservation date or check out the guest.
If Check Pending Arrivals is not ready, a notification appears with explanation.
If Check Payment Processor Batch Total has a discrepancy, a notification appears with explanation. Click the printer icon to print a Credit Card Comparison report immediately.

Close the day

After the pre-check is completed, you can run the Close The Day operation.

Click Close The Day to run the night audit, have posts processed, close the business day, and open a new business day.
Checklist items are automatically processed in order after Close of Day button is selected.