Night Audit Configuration

Use to configure the settings for the night audit. 

Set the interval of hours for the time check

Select the number of hours, 1-23 hours, between each time check from the drop-down menu. This is the number of hours that must pass before the night audit may be run again.

Configure single use cards

Single use cards are often used by third party vendors. These cards will only authorize for the exact amount room and tax for the stay.

1.  Click the checkbox to Allow system to collect Single Use Card payments, or leave the checkbox blank to disable this function.

2. If Allow system to collect single-use card payments is selected, choose either:

   1. Process sale for single-use card during check in.

   2. Process sale for single-use card during night audit on night before arrival.

Note: Multiple payments can be posted from the Guest Folio with the single-use credit card as the payment method. If payment collection fails during the night audit, proceed with the guest check-in as normal. When applicable, you can collect cancellation and no-show charges from single-use cards. Refund and reverse charges can also be applied to single-use cards through the Guest Folio following existing credit card refund policies.

Configure departures handling

1.  Choose the Default Room Charge Code to post.

2. Click the checkbox to enable Automatically extend all guest reservations pending departures, or leave the checkbox blank to not use or disable this function.

Configure arrivals handling

1.  Click the checkbox to Change all pending arrivals guest reservation status to 'No Show', or leave the checkbox blank to not use or disable this function.

   1. If Change all pending arrivals guest reservation status to 'No Show' checkbox is enabled:

      1.  Click the checkbox to Automatically post no show revenue.

      2. If enabled, choose the No-show charge code to post.

         1.  Click the checkbox to Pre-authorize or pre-sale before arrival.

         2.  Leave the checkbox blank to not use or disable this function.

2. If the Pre-authorize or pre-sale before arrival checkbox is selected, choose one of the following options to specify the amount to be pre-authorized:

   1. Number of Nights (Max 7)

   2. % of the amount of stay

   3. Amount

Configure cancellations handling

 Select the Cancellation charge code from the drop-down menu to automatically post.

Configure rules based messaging handling

1. Click the radio button to Clear all messages at the close of day.

2. Click the radio button to Clear all messages every [select time period from drop-down].

Configure housekeeping handling

1. Click the checkbox to Clear all Housekeeping notes during close of the day.

   1. Leave the checkbox blank to not use or disable this function.

2. Click the checkbox to Clear all Housekeeping attendant assignments during close of the day.

   1. Leave the checkbox blank to not use or disable this function.

Recalculate statistics

Update the data in your hotel statistics report for a specific date to update the values when there are corresponding changes to revenue categorization.

1. Choose the date you want to recalculate statistics for from the Start Date drop-down.

Note: You can select a date up to a year old.

2. Click Recalculate. A success message displays at the top of the screen indicating the recalculation for the date request was completed.

Note: The Statistics Report recalculates based on the current Night Audit configuration and formulas. To recalculate the room count statistic, the report pulls the most recent data from the last seven days and applies it to the selected past dates. To recalculate the guest count statistic, the occupancy count on the most recent night of the guest's stay is applied to past reservations.

 

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