Night Audit Steps

Pre-Check

Time Check

Set the minimum number of hours that must pass between audits.

Check Pending Departures

Check for any pending departures. If pending departures are found, navigate to the guest board and check out or extend the reservation. If the night audit is configured to automatically extend departures, you need only to check out departures that should not be extended.

Check Pending Arrivals

Go to the Guest Board and check in any pending arrivals that should not be changed to No Show status during the audit.

Check Payment Processor Batch Total

 

Check House Account Balances

 

 

Close the Day

Make Occupied Rooms Dirty

Changes the housekeeping status of all occupied rooms to dirty.

Update Room Usage Count

Takes inventory of all occupied and available rooms and accurately reflects the room count.

Close All Open Banks

Closes all open banks.

Process No Shows and Pre-Arrivals

Changes any pending arrivals to No Show status and posts no-show charges, if configured.

Extend Pending Departures

Automatically extends any pending departures and posts room and tax.

Post All Charges

Posts the day's room and tax to all in-house reservations.

Post Add Ons Charges

Posts any add on charges to applicable reservations.

Clear Housekeeping Notes

Clears all housekeeping notes from all rooms.

Clear Housekeeping Attendant Assignments

Clears all housekeeping attendant assignments.

Process Max Auth Days

Posts sales to the rooms whose max auth days has expired.

Calculate Daily Statistics

Calculates that day's statistics for the property.

Roll Business Day

Updates the SynXis Property Hub system date to the next business day.

Settle Payment Processor Batch

Automatically settles any discrepancy with the payment processor.

Process Credit Check

Authorizes any reservations who have exceeded the configured authorization amount.

Pre-authorization or Charge Before Arrival

Processes sale for single-use cards before arrival.

Process Single Use Credit Cards

Automatically runs single-use credit cards for the total amount of room and tax for the stay.

Process Pre-Paid Reservations

Automatically initiates payment collection for pre-paid brand rate plan reservations and records the payment status.

Prepare for Offline

 

 

 

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