Post Charges and Payments

You can post charges and payments to an AR account and add any additional account balance information. Navigate to Accounting → Accounts Receivable.

Post Charges to an AR Account

Click the blue hyperlink in the ID column for the desired account to open it.
Click the Ledger tab.
Click Post.
Select Batch Charges.
Select the code information from the Code drop-down.
Enter the charge amount in the Amount field. Enter a positive amount to post a payment, or enter a negative amount to correct a payment.
Click the Add Taxes and Fees checkbox.
Enter any Comments.

Note: Comments can be updated once the charge is posted by selecting the drop-down caret from the Actions column. Edit the text in the Comments box, then click anywhere outside of the box to save your updates.

Click Add another charge to post an additional charge.
Click Post Charges to post all charges to the account.

Note: Click the drop-down caret in the Actions column to view the Payment History for the invoice.

Post a Single Payment to an AR Account

To post a payment to an AR account:

Click the blue hyperlink in the ID column for the desired account to open it.
Select the Ledger tab.
Click Post.
Select Single Account Payment.
Enter the payment amount in the Amount field.

Select the Payment Method from the drop-down list.
Enter any Comments, if needed.

If a credit or debit card was selected as the Payment Method, select the Terminal from the drop-down.
1. Click Enter Card Manually to type in the card information, or click Send to Payment Device to swipe the credit card to add the information.
If other payment type, click Post Payment to post all charges to the account.

Note: Click the drop-down caret in the Actions column to view the Payment History for the invoice.

Apply Payment

After negative charges or payments are posted to the AR account, you can apply the credit to an invoice or multiple invoices.

Click the vertical ellipses icon in the Actions column.
Select Apply Payment from the drop-down.
Click the checkbox(es) beside the invoice(s) to apply the charge.
Click the Apply Payment button.

Note: The Applied and Remaining Balance columns auto-populate to reflect the changes. Click the drop-down caret in the Actions column to view the Payment History for the invoice.

Un-Apply Payment

After payment is applied to the AR account, you can un-apply the payment(s) from the invoice(s) if your user has the SynXis Property Hub - Un-Apply Payments in Accounts Receivable access point granted in the SynXis Central Reservation System. Reference the Access Point Assignment topic in the SynXis CRS Help for more information on this access point.

Click the vertical ellipses icon in the Actions column.
Select Un-Apply Payment from the drop-down. The Un-Apply Payment window displays showing the list of invoices from which to un-apply the payment.
Click Yes.

Note: The Applied and Remaining Balance columns auto-populate to reflect the changes. Applied and un-applied payments are displayed in the Payment History for the invoice. Click the drop-down caret in the Actions column to view the Payment History.