Guest Stay Record settings

You can configure the property's default visibility of fields displayed in the Stay Information section of the Guest Stay Record page. 

Contents

  1. Guest detail form
  2. Folio pages
    1. Default sort order by date
  3. Chain
    1. Apply configuration at the chain level
    1. Stay information customization
  4. Brand
    1. Apply configuration at the brand level
    1. Stay information customization
  5. Hotel
    1. Apply configuration at the hotel level
    1. Stay information customization

Guest detail form

Guest details are accessible from the Guest Stay Record and Find a Guest pages. Select other pertinent information to be required on guest forms and how it should display:

  1. Text case formatting for all guest name fields:

    1. Title case (First letter of each word is capitalized)

    2. Caps lock on (All uppercase)

  2. Additional required fields:

    1. Phone

    2. Email

    3. Address (street address field)

 

Folio pages

Folios are accessible from the Guest Stay Record, Group Master Stay Record, and House Accounts.

Default sort order by date

By default, folio transactions are arranged based on their dates:

  1. Newer to older

  2. Older to newer

 

Chain

If your property has chain-level access, you can configure the visibility of fields displayed in the Stay Information section on the Guest Stay Record page.

Apply configuration at the chain level

You can hide, add, or define the order of fields that display in the Stay Information section of the Guest Stay Record page. 

  1. To rearrange the order of the fields, drag and drop the arrange icon in the Order column to move the field to your desired order number. 

  2. Unselect the Brand & Hotel Can Edit Order checkboxes to disable modifications at the brand level and hotel level. 

Note: Field rows with a lock icon in one of the table columns means that column cannot be modified.

  1. Toggle the Visibility switch off to hide an undesired field, or toggle it on to add additional fields.

  2. Unselect the Brand & Hotel Can Edit Visibility checkboxes to disable modifications at the brand level and hotel level. 

  3. Click Save, or click Reset to Default to undo any changes to the table. 

Stay information customization

This section shows a visual model of what the field arrangement looks like in the Stay Information page based off the desktop, tablet, or mobile width of a user's screen. The numbers correlate with the order of the fields from the table.

 

Brand

If your property has brand-level access, you can configure the visibility of fields displayed in the Stay Information section on the Guest Stay Record page.

Apply configuration at the brand level

You can define the order or hide the visibility of fields that display in the Stay Information section of the Guest Stay Record page and control the ability to make changes at the hotel level. 

  1. To rearrange the order of the fields, drag and drop the arrange icon in the Order column to move the field to your desired order number. 

  2. Unselect the Hotels Can Edit Order checkboxes to disable modifications at the brand level and hotel level. 

Note: Field rows with a lock icon in one of the table columns means that column cannot be modified.

  1. Toggle the Visibility switch off to hide an undesired field. 

  2. Unselect the Hotels Can Edit Visibility checkboxes to disable modifications at the brand level and hotel level. 

  3. Click Save, or click Reset to Default to undo any changes to the table. 

Stay information customization

This section shows a visual model of what the field arrangement looks like in the Stay Information page based off the desktop, tablet, or mobile width of a user's screen. The numbers correlate with the order of the fields from the table.

 

Hotel

If your property has hotel-level access, you can configure the visibility of fields displayed in the Stay Information section on the Guest Stay Record page.

Apply configuration at the hotel level

You can hide or define the order of fields that display in the Stay Information section of the Guest Stay Record page. 

  1. To rearrange the order of the fields, drag and drop the arrange icon in the Order column to move the field to your desired order number. 

Note: Field rows with a lock icon in one of the table columns means that column cannot be modified.

  1. Toggle the Visibility switch off to hide an undesired field. 

  2. Click Save, or click Reset to Default to undo any changes to the table. 

Stay information customization

This section shows a visual model of what the field arrangement looks like in the Stay Information page based off the desktop, tablet, or mobile width of a user's screen. The numbers correlate with the order of the fields from the table.

 

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