SPH Dashboard

The SynXis Property Hub Dashboard gives you a snapshot of your hotel at a glance. Information on the Dashboard can be refreshed by clicking the refresh icon. Information is grouped into sections according to the configuration set up in Dashboard Settings.

Contents

Availability section
Reservations section
Projections section
Room Status section
To-Do section
Groups section

Click the expand icon on any of the sections to view more details.

You can also open and close the property's bank from the Dashboard.

Availability section

Availability	Description
Available Rooms to Sell	This number reflects the number of rooms that have not been booked for the day. This number does not take into account the Housekeeping status of a room (I.E. clean/dirty). When the Availability card is expanded, the available rooms are displayed by room type and totals. Note: The Total Rooms Available row reflects the property's status when the hotel is closed.
Walk-in Rate	Walk-in rate for the day. This is configured in Property Setup and is identified by a specific Rate Plan/Room Type.
New Reservation Walk In	A live link to the Create a Reservation page. A live link to the Walk In page.

Reservations section

Status	Description
Arriving	Current day reservations expected for arrival.
Departing	Current day reservations expected for departure.
Stay Overs	Reservations that are currently occupying a room. Also referred to as In-house.
Cancelled	Number of reservations that have been cancelled for the current day.
Day-Use	In-house reservations that are staying for 0 nights. These reservations check-in and check-out on the same day.
Comp	Complementary stays are reservations that are staying at a $0.00 or house rate.
Groups	Shows the number of groups that are In-house. This number does not reflect the number of individual reservations associated with a group, but rather the number of groups in the Master Stay Record with a status of Checked-In.
Go to Guest Board	A live link to the Guest Board.

Projections section

Select dates in the Compare Dates fields, and then click Update to view a comparison between the two dates' projections.

Projections	Description
Occupancy	Calculated by dividing the total # of rooms occupied divided by the total number of rooms available, multiplied by 100.
Room Rev	Revenue per Available Room, also known as RevPar. Calculated by multiplying the hotel's ADR by its occupancy rate.
ADR	Calculated from room revenue divided by rooms sold.
Group Rev	Revenue per Available Group Room.

Room Status section

Room Status	Description
Vacant/Clean	Rooms that are ready for check-ins.
Occupied/Clean	In-House rooms that have received housekeeping service for the day.
Vacant/Dirty	Rooms to be cleaned for guests to check-in to.
Occupied/Dirty	In-House rooms that have not received housekeeping service for the day.
Out of Order	Rooms that have be placed out of order are available to be assigned to a reservation but are still counted in inventory as sellable.
Out of Inventory	Rooms that have be placed out of inventory are available to be assigned to a reservation, but are not counted in inventory as sellable.
Go to Room Status	A live link to the Housekeeping page.

To-Do section

To-do	Description
New Task	Click the New Task button to assign a new task.
Go to Tasks	A live link to the Tasks page.

Groups section

Groups	Description
Today's groups	Displays groups that are in-house or arriving for the current business date.
Upcoming groups	Displays groups that are upcoming within the next business date up to 6 months from the current date. Selecting the group name takes you to the Master Stay Record.
Go to Group Reservations	A live link to the Group Board page.